To start accepting payments using the API, the first step is to download the Android-based companion app for UroPay.

Steps to follow:

1. Login or Signup and start the process to add the companion app in the dashboard

2. Download the app by clicking here

3. Install the app on your phone. Check out the video tutorial

4. Associate the app with your account by entering an OTP generated on your dashboard screen

5. Allow all permissions required by the app. This will allow the app to function properly

6. Disable battery optimisation if required else the OS will kill the app

Due to Google Play Store policies, I am unable to publish UroPay companion app on Google Play Store. All the permissions are needed to function properly without which you will not be able to use the service to receive online payments.

Download the app by clicking hereYou need to Pause Play Protect before you can install the app. And then allow restricted permissions in Settings > App > UroPay. Check the video for the steps.
You need to Pause Play Protect before you can install the app. Check the video below for steps.
The following Steps are needed on Android version 11 and below
Steps to install UroPay Companion App

Find answers to all questions below

Why should I choose UroPay?

As a small business owner and entrepreneur in India, I can't easily sell online because I lack payment aggregators. Without formal registration with a government department, as required by payment aggregators, I am stuck with cash or manual UPI payments. This means I waste time matching payments to orders and chasing customers for confirmation. If I do get a payment gateway, I lose money to high fees. These obstacles make it hard for me to build my online business and sell my products or services digitally. And this is precisely why I created UroPay. You don't have to worry about these obstacles. Just download the app, subscribe to a plan and start accepting payments.

Do I need to register my business formally to use UroPay?

No. UroPay works with your UPI accounts without requiring formal business registration. No matter if your are individual, small business or a big business, register with UroPay, download the app, subscribe to a plan and start accepting payments.

How long would it take to activate my account?

Instantly. All you need to do is download the app, subscribe to a plan and voila, you are good to go.

Why do I need to install UroPay companion app to start using the service?

Payment aggregators pay banks for API access to automate transactions. They charge you extra fees for this service. This is why money first enters their account, they deduct their commission before paying you and also, they can withhold your funds if they need to verify the source. UroPay takes a different approach. Payments go directly to your account (no intermediary), no bank API fees hence no per transaction commission charged by UroPay but to automate the payments, there is a need to know that a payment has been made successfully. UroPay does this by reading your UPI credit SMS. And SMS arrives only on phone. So, a companion app is needed to function properly.

How quickly will I receive my money?

Instantly. Payments go directly to your UPI account, not held by a third party.

How does UroPay confirm payments?

The Android app automatically detects UPI credit confirmation SMS and updates your order and payment status.

Are there any transaction fees?

None. UroPay has zero commission on transactions. You only need to subscribe to a plan and start accepting payments.

How do you handle chargebacks?

Since, the amount directly reaches your account, UroPay does not handle chargebacks.

What happens if my phone battery dies?

As soon as your phone reconnects to the internet and our app is opened, all the credit sms will be read and processed. Do not close the app or turn off your phone.

Can I create Payment Links?

Yes. After logging into your UroPay dashboard, you can create payment links for your customers to make payments directly.

Can I create Payment Buttons?

Yes. After logging into your UroPay dashboard, you can create payment buttons to embed on your website or blog.

Is UroPay secure?

Yes. The system never accesses your account details - payments are made directly between your customers and your UPI account. The app does read all the SMS, including OTP SMS, but it is ignored and only UPI credit SMS are processed. UroPay is PCI-DSS compliant and all the data is secured and encrypted.

Are international transactions supported?

As long as your UPI credit is in INR, and your bank sends correct SMS, you can accept international transactions.

Can I track my sales and payments?

Yes. The UroPay dashboard provides real-time reporting for order generation and transaction history.

What is a transaction?

A transaction happens when a customer completes a payment for an order or a payment link or a payment button. Here's the process: 1) You create an order in the system or a payment link or a payment button, 2) The system waits for the customer to pay, 3) When the customer pays via UPI, your bank sends you an SMS confirmation, 4) The system extracts key details from that SMS (payment amount and UPI reference number), 5) These details are then sent to your webhook as a transaction record.

In simple terms: a transaction is the payment confirmation data that gets sent to your system after a successful customer payment.

Is there a limit on transaction volume?

Yes, it depends on the plan you subscribe to. Check the pricing page for more details.

What happens if I hit the transaction limit?

If you hit the limit, I will not call the webhook(s) but the transaction will be stored in the database and you will get an email notification. In this case you need to manually verify the payments with your customers after logging into UroPay dashboard or move to a higher plan.

Are the plans refundable?

Only Unlimited Plan is refundable on month pro-rata basis. For example, if you cancel on the 27th day of the first month, you’ll be charged for the full first month and receive a refund for the remaining 11 months. If you cancel on the 2nd day of the third month, you’ll be charged for three full months, and one additional day in the fourth month — effectively four months total. In that case 12 - 4 = 8 months plan amount is refundable. Taxes paid by you, like GST, are not refundable.

Do I need technical knowledge to set up UroPay?

Minimal. The step-by-step guide makes integration simple, even for beginners but it is good to have a developer to do that for you.

Can I use UroPay with my existing website?

Yes. It is very simple to integrate UroPay with any website platform or mobile app.

Do you charge GST?

No, GST is not currently charged as the current annual turnover is under the limit set by the government.

Is phone support available?

Phone support is only available on Growth and Unlimited Plans between 10am to 5pm, Monday to Friday only, excluding Public Holidays. Please note that I am only 1 person and I do not have a team so the phone support might be delayed.

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